Privacy Policy
INTRODUCTION
Whether you’re a returning client or trying our services for the first time, we encourage you to carefully review our policy terms to understand how we handle and use your information. We’ve strived to use clear, concise, and user-friendly language, but if there’s anything you need clarification or have any questions about our privacy policy, please feel free to contact us using the details provided at the end of this document.
All visitors to our website are advised to agree to our terms and conditions before engaging us for academic writing services. Please be assured that, without your consent, we will not use your information for purposes other than those outlined here.
What Information Do We Request from Our Clients? When you visit our site, we collect both Personally Identifiable Information (PII) and Non-Personally Identifiable Information (Non-PII).
Personally Identifiable Information
This type of information can potentially identify an individual. We consider the following as PII:
- Name
- Address
- Phone Number
- Email Address
- Country
We assure you that we do not store any payment-related information, as all transactions are conducted through secure payment gateways. If you choose PayPal as your payment method, all your card details are provided directly to PayPal, and their privacy policy will apply to the information you provide.
Non-Personally Identifiable Information
This refers to anonymous data collected by servers using cookies and browsers. It includes details sufficient to correspond to an individual, profile, or account, but more is needed to locate or identify to whom that information belongs. This may include your IP address, time zone, plugin details, time spent on the site, screen size, browser information, and the number of pages you’ve visited.
Why Do We Collect This Information?
Our primary goal in collecting and processing user information is to provide meaningful content and relevant services to enhance your overall experience with us. We do not use the details shared by you for marketing purposes but rather for the following reasons:
- To inform you of significant changes to our site.
- To provide valuable information about our writing services.
- To respond to your inquiries, complaints, and requests.
- To communicate with you about our services.
- To create academic papers that meet your country’s standards.
- To tailor the content of our site and enhance its features and usability.
- To maintain internal records for market analysis.
- To process transactions.
- To notify you about software updates, latest discounts, and deals.
Legal Grounds for Processing Your Information
We guarantee that none of your provided information will be processed or utilized without your explicit consent. We adhere to Article 6, Recital 40 of the GDPR, which mandates that personal details can only be lawfully processed with the user’s consent or based on other legal grounds such as legal obligations or legitimate interests. Furthermore, the reasons for obtaining your consent will not be mixed with our private motives. Therefore, if you consent to share your details for a specific purpose, we will not use them for unrelated activities like marketing.
Duration of Retaining Your Details
We retain your information only as long as necessary to fulfill the original purposes for which it was collected, whether to gather feedback, provide writing services, or comply with legal obligations.
How We Ensure the Security of Your Data
We secure your information using Secured Socket Layer (SSL) software to encrypt the data and employ firewall protection to shield our network from malicious software. However, we cannot guarantee information security during its online transmission. We apply suitable security measures to protect against the misuse, alteration, or loss of the information you share.
Additionally, access to your personal information is limited strictly to our employees who require it to process your order. Stringent confidentiality obligations and face termination bind them if they violate these agreements.
In the event of a security breach, we will promptly notify you and provide all necessary details to enable you to take further protective measures using the email address or phone number you provided.
Your Rights Concerning Your Data
Our users are entitled to the following rights regarding their data:
Right to Be Informed (Article 14)
You possess the right to be informed about the nature of the data we collect, how it’s utilized, its retention period, and whether it will be disclosed to any third parties.
Right to Access (Article 15)
You can access the information stored with us, and we are obligated to provide you with a copy of any personal data concerning you.
Right to Rectification (Article 16)
Should you find any inaccuracies or incompleteness in the information we have about you, you have the right to request corrections or updates.
Right to Erasure (Article 17)
Also known as ‘The Right to be Forgotten,’ you can request the deletion of your data under specific circumstances, such as when the data no longer serves its lawful purpose, was unlawfully processed, or when you withdraw consent.
Right to Restrict Processing (Article 18)
You have the right to limit how we use your data, mainly when the data is inaccurate. In such cases, processing should be restricted until the data’s accuracy is verified.
Right to Data Portability (Article 19)
You can obtain and reuse your personal information across different services.
Right to Object (Article 21)
You have the right to object to processing your data if you have grounds relating to your situation.
Right to Lodge a Complaint (Article 77)
If you believe your personal information has been mishandled, you can complain to the appropriate supervisory authority in your jurisdiction.
Right to Withdraw Consent (Article 7)
We will only process your information with your prior consent, and you have the right to withdraw this consent at any time, at which point we will cease further use of your data.
Cookies and Other Tracking Technologies: What You Should Know
Cookies are tiny text files transferred to your device by our server when you visit our site. They enable our server to recognize your browser on subsequent visits. Information gathered from cookies enhances our services and ensures secure login. It’s important to note that cookies are activated only after receiving clear, informed, specific, and freely given consent through a pop-up dialogue box. Thus, we need to obtain user consent to collect an IP address.
Maintaining Transparency and Accountability
Our privacy policy may change to adapt to industry developments. Any modifications in how we collect or handle your data will be communicated promptly. We’ll either reach out to you via email or post the updated policies on our website. Therefore, we recommend reviewing this page regularly to stay informed about any alterations.
How to Reach Us
In the event of a security breach, we will promptly notify you and provide all necessary details to enable you to take further protective measures using the email address or phone number you provided.